GENERAL

+ - Where is your location?

Our centre is based on McDougall Street in Milton, where we provide fully serviced office space, virtual office services and the occasional casual hire of meeting facility. It is surrounded by numerous cafes, restaurant and all the public transports, about 2km west from Brisbane CBD.

+ - Is there any parking near the business centre?

At BLUEDOG BUSINESS CENTRE, we have 2 visitor’s parking which is available for 1 hour. If available, our centre also has car park hire for half-day and full day. If you do not wish to hire a car-park there are many street parking available as well so there has been no problem for our clients about parking. We could provide dedicated  car park for our serviced office tenant if available.

VIRTUAL OFFICE SERVICE

+ - What is a Virtual Office Service?

Virtual Office Service is where our professional and friendly staff answers your calls on your behalf and handles the call exactly how you request. Your clients will think there is a reception sitting at your own office. Services also include managing mails as we securely store or redirect to your address for your convenience.

+ - Is there Lock-in contract or agreements on Virtual Office Packages?

The best part about our Virtual office packages is that no matter which package it is, there is NO lock-in contract. All of our packages are month to month payment so you can stop whenever you wish to! For 6 or 12 months, upfront payments are required and you will get extra discount.

+ - If one of our clients asks the receptionist a question, is she able to answer it?

Absolutely! Our receptionists are able to answer basic questions that you would expect your callers to ask. When you sign up with BLUEDOG BUSINESS CENTRE, our professional staff study in about your company and have notes down for any more important information needed for your clients. We address them your website, open hours, directions, how to apply and ordering etc. You are able to update any information about your company or your personal status instantly at any time which ensures the receptionists always have the information needed to answer basic questions.

+ - Is there a limit or charge to the number of calls answered in the package?

There are NO limit, NO charge to the number of calls we answer on behalf of your company. We understand a business company can receive numerous of enquiry calls in a day. So we do not apply any charges for this service as it is all included in the package price.

+ - Can I divert a 1300 number to your service?

Yes you can, but you will be charged the call forward charges by your provider.

+ - Do I own my phone number?

No the number provided is owned by Bluedog Business Centre. You can divert your own number to the one we have provided you with. This enables us to answer phone calls for you on a number you own.

+ - What happens to calls after hours?

Call answering service is only available between 8.30 am – 5 pm, Monday to Friday. However we can set up call diverting service to your personal mobile so you do not miss important call from your clients. If you do not wish to receive too many phone calls, we can set up voice message to courage callers to call back next day alternatively.

+ - Are there charges for call divert set up fee? Any other charges?

The amazing part is that we have NO call divert set up fee. Call charges are applicable for outgoing calls when your call has been diverted to your personal mobile, home or separate business phone.

+ - What if I can't collect my mail or parcels personally from the business centre?

That is no problem! For any reasons, if you are unable to collect your mails from our business centre, we can easily redirect your mails or parcels to you anywhere around the world. If you are urgently needing the mail, we can even scan it through with prompt action Even if you are far away and receive many mails, we can redirect every month in a bundle as you wish! If you’re too busy to collect your mails, you can advise us your family or friends name to come in and pick up instead.

+ - Is there any parking near the business centre?

At BLUEDOG BUSINESS CENTRE, we have 2 visitor’s parking which is available for 1 hour. If available, our centre also has car park hire for half-day and full day. If you do not wish to hire a car-park there are many street parking available as well so there has been no problem for our clients about parking.

SERVICED OFFICE

+ - What is a serviced office?

Serviced offices – also commonly referred to as managed offices, business centers, executive suites or executive centers – are often found in the central business districts of large cities around the world. A serviced office is an office that is fully equipped and managed by a management company, which then rents individual offices or floors to other companies.

Serviced offices are fully operational in all respects and suitable for immediate occupation. Typically, a serviced office operation is configured to allow for a range of office sizes, ranging from as few as one person and up to 10 or more persons in one room.

It is common for a number of adjoining offices to be taken together to accommodate a higher number of persons, providing unlimited expandability.

Moving your business into a serviced office can be a cost-effective solution to your workspace needs that avoids the trials and tribulations of traditional property letting. It’s an office space option that means you can just move in, set up and get straight down to business.

+ - Can I access my office outside of working hours?

Yes, it is 24/7 Access with security key cards.

+ - What is the average lease term?

The average lease term is 6 to 12 months.

+ - Can I rent an office for less than 6 or 12 months?

At SOI most things are possible so please contact us directly to discuss your specific requirements.

+ - Can I receive visitors?

Yes of course, we even encourage it. Don’t forget to advise our friendly reception team of your visitor’s name and arrival time and they will be greeted and either you can come to the reception area to escort them to your office or meeting room or our staff can escort them.

+ - Can I bring in extra furniture?

Our Serviced Office has the basic office needs to your business. However, if you are in need for bringing in extra furniture, that is absolutely fine. We can also remove original furniture that you do not need for your convenience. BLUEDOG BUSINESS CENTRE will match the right office for you!